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Untangling Complexity in Control Process Interactions
Media and Information Technology, Department of Science and Technology, Linköping University, Sweden; Air Navigation Services of Sweden, Norrköping, Sweden.ORCID iD: 0000-0002-7917-5924
Media and Information Technology, Department of Science and Technology, Linköping University, Sweden.ORCID iD: 0000-0003-4761-8601
Human-Centered Systems, Department of Computer and Information Science, Linköping University, Sweden.ORCID iD: 0000-0003-3606-8579
Media and Information Technology, Department of Science and Technology, Linköping University, Sweden.ORCID iD: 0000-0001-8862-7331
2021 (English)Conference paper, Published paper (Other academic)
Abstract [en]

In safety critical control domains, such as Air Traffic Management (ATM), a detailed understanding of the complex interactions and workflow of users is essential for improving the design of supporting tools. However, few frameworks account for temporal sequences of actions and levels of cognitive control. In this paper, we discuss how interaction in the control room can be seen as processes formed by a framed sequence of directly and indirectly related events, external events as well as user actions. To untangle this complexity, we propose to combine different analysis approaches, the Joint Control Framework and visual sequence mining, which can complement each other to reveal patterns of interactions within and between the processes and assign meaning to them.

Place, publisher, year, edition, pages
2021.
Keywords [en]
Process complexity, process interaction, control process, joint control framework, visual sequence mining, human-automation interaction
National Category
Human Computer Interaction Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:vti:diva-21468OAI: oai:DiVA.org:vti-21468DiVA, id: diva2:1923128
Conference
Emergent Interaction - Complexity, Dynamics, and Enaction in HCI - A CHI2021 Workshop, May 15, 2021.
Funder
Swedish Transport Administration, TRV 2018/41347Swedish Transport Administration, TRV 2020/51335Available from: 2024-12-20 Created: 2024-12-20 Last updated: 2025-09-11Bibliographically approved

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Nylin, Magnus

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Nylin, MagnusVrotsou, KaterinaBång, MagnusLundberg, Jonas
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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
  • html
  • text
  • asciidoc
  • rtf