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Mechanisms supporting the continuance use of Port Community Systems: A Swedish case-study
Swedish National Road and Transport Research Institute, Society, environment and transport, Traffic analysis and logistics. Communication and Transport Systems, Department of Technology and Science, Linköping University, Norrköping, Sweden.ORCID iD: 0000-0002-8221-3493
Communication and Transport Systems, Department of Technology and Science, Linköping University, Norrköping, Sweden.ORCID iD: 0000-0001-7494-8134
2025 (English)In: Transportation Research Interdisciplinary Perspectives, E-ISSN 2590-1982, Vol. 34, article id 101715Article in journal (Refereed) Published
Abstract [en]

Post-adoption and continuance use of maritime digital platforms and inter-organizational information systems, such as Port Community Systems (PCS), is often overlooked in the literature. This study focuses on the benefits associated with using PCS to coordinate port calls, and the purpose is to identify and explain how different mechanisms influence the continuance use of PCS. A framework that combines Organizational Information Processing Theory, Technology Continuance Theory, and design science is applied to a longitudinal single case-study in Sweden. The data was collected using 21 interviews with port call actors, two observations and two archival documents. The findings revealed how organizational, regulatory, and labour-related mechanisms cause information quality deficiencies, undermining the satisfaction and continuance use of PCS. The study further proposes mechanisms to enhance the satisfaction and continuance use of PCS. These mechanisms are critical to achieve the economic and environmental benefits of PCS.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 34, article id 101715
Keywords [en]
Port Community Systems, Port call coordination, Maritime logistics, Technology continuance theory, OIPT, CIMO-logic
National Category
Transport Systems and Logistics Marine Engineering
Identifiers
URN: urn:nbn:se:vti:diva-22308DOI: 10.1016/j.trip.2025.101715ISI: 001611392200001Scopus ID: 2-s2.0-105022198882OAI: oai:DiVA.org:vti-22308DiVA, id: diva2:2015575
Available from: 2025-11-21 Created: 2025-11-21 Last updated: 2025-11-28Bibliographically approved

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Mubder, Abdalla

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Language
  • de-DE
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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